USER POLICY, RESPONSIBILITY STATEMENT & CODE OF ETHICS  

 
 

POLICY
Partner agencies within any of the Wisconsin Continuas of Care (CoC) shall share information for provision of services to homeless persons through a database called Wisconsin ServicePoint (WISP).

Partner Agencies, shall at all times, have rights to the data pertaining to their clients that was created or entered by them in the ServicePoint system. Partner Agencies shall be bound by all restrictions imposed by clients pertaining to the use of personal data that the clients do not formally release.

A client must be made aware that personally identifying information is being entered and shared in a database. Clients can explicitly comply with sharing data by signing a consent form, or implicitly comply by reading a privacy notice and tacitly agree by doing nothing. It is a Client's decision to select which information, if any, entered into the ServicePoint system shall be shared and with which Partner Agencies.

STANDARD
Data necessary for the development of aggregate reports of homeless services, including demographics, services needed, services provided, referrals and client goals and outcomes should be entered to the greatest extent possible.

USER CODE OF ETHICS

  • Client consent may be revoked by that client at any time by a written notice.
  • No client may be denied services for failure to provide consent to share HMIS data.
  • Clients have a right to inspect, copy and request changes in their HMIS records.
  • HMIS users must notify their HMIS Agency Administrator or HMIS System Administrator upon termination of employment from the Agency.

RESOURCES

AFFIRM THE FOLLOWING

  1. I have received training on how to use the HMIS.
  2. I have read and will abide by all policies and procedures in Wisconsin ServicePoint Standard Operating Procedure Baseline Privacy Standard.
  3. I will only collect, enter and extract data in the HMIS relevant to the delivery of services to people who are homeless or who are at risk of homelessness.
  4. I understand that my User ID and Password are for my use only and must not be shared with anyone.
  5. I agree to annual retraining if required.
  6. I agree to take all reasonable precautions in keeping my log-in and password secure.
  7. I agree to use the data within HMIS only for the purposes of service delivery.
  8. I agree to refrain from leaving my computer unattended while logged into the system and further agree to log out of the system before leaving my work area.
  9. I agree to properly protect and store in a secure location client specific hardcopy information printed from HMIS.
  10. I agree to notify my Agency Administrator or HMIS System Administrator in the event I suspect that HMIS security has been compromised.
  11. I agree to notify my Agency Administrator if I leave my current position.
  12. I agree, to the best of my ability, to enter and maintain accurate information into the HMIS.
   

 
 

SIGNATURE
Failure to comply with the provisions of this User Agreement is grounds for immediate termination of access to the HMIS. The signature below indicates an agreement to comply with the client confidentiality and user responsibilities.

There is no expiration date of this agreement.

   
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